Ok, so Country Living - nice ideas - TERRIBLE customer service. Let me start by saying that I never intended to sign up for the magazine - I am on their free email newsletter list and must have clicked on something because all of a sudden I started getting an invoice in the mail.
Considering I did not want the magazine - I ignored the invoice. Let me note that there is NO phone number listed or a check box to indicate you are not interested in the subscription ANYWHERE on the invoice.
Also note that we have never even received one issue. Ever.
Over time (a month or two) our supposed "account" was sent to a collections department and finally a phone number was listed on a letter we got in the mail.
My husband called the number and was rudely informed that we were obligated to pay for the subscription - even if we didn't want it, did not intend to ask for it and even though we had not received a single issue and were not interested in receiving ANY issues.
I hope Country Living tanks like every other magazine that is going under right now.
I cannot believe they would stoop to such tactics to get one measly subscription.
Throughly miffed. And will promptly cancel both my email subscription and my supposed "magazine subscription" that I was so nicely forced into.
Why couldn't they cancel the invoice? I didn't want the magazine and wasn't receiving the magazine. Why force me into a $12 year long subscription by threatening me with collection letters and a collection department?
Because now, dear Country Living, I hate you. I cannot stand you. I cannot see past the wrong you've done me - no matter how charming your spreads and ideas.
Nope, now I am going to tell all my friends and readers how awful you are - and I may just burn every issue you send me without even taking a peek.
Yup, that is right - I would rather burn $12 of my hard earned money than read your crummy magazine.
So instead of a satisfied customer - you now have one pissed off subscriber. Was that your plan?
If so, GREAT JOB!